What does eMembersOnly do?

eMembersOnly is a relationship-based marketing organization that provides Members and Associates with access to literally thousands of ways to save money on products and services they use every day. eMembersOnly builds relationships between Members/Associates and in-network eMerchant Partners, who profit from high quality referrals generated from a loyal customer base within the membership network. It's a win-win relationship for both! Associates also have the advantage of building a business center from sharing the eMembersOnly "make money as you save money" model.

What is the difference in becoming a Member and becoming an Associate with eMembersOnly?

Members have purchased a membership or a product from eMembersOnly. Associates have purchased both the membership and enrolled in the business opportunity with eMembersOnly.

Do I have to pay the one (1) time enrollment fee annually to initiate my business center?

You will only be required to pay the one time enrollment fee at the time you initiate your Associate Business Center.

What is an activated business center?

An activated business center is an enrolled Associate accumulating qualifying sales volume for a given commission period. A business center is activated by an Associate enrollment, paying the monthly fee for the Super Start Saver Package, and utilizing the training and sales tools made available to the Associate through this program.

Do I pay monthly for my Membership?

Yes, your membership fee is paid every month on the anniversary of your original sign-up date.

Can husband and wife join as one member with both names on the card?

Due to Associates being treated as 1099 Independent Contractors, it is not possible for a husband and wife to join as a team. Income earned by one individual must be reported to the IRS as such. Consequently, one name must appear on the Associate's card as it is connected to the Associate's earned income and cash value rewards. However, one spouse may become an Associate and the married couple may operate their eMembersOnly business together.

Is there a limit to the number of membership cards per household?

Members and Associates receive one card per household.

Can there be more than one Associate position per household?

Yes, you may have more than one Associate per household. If you are married you must enroll with the same sponsor (upline Associate) as your spouse.

How do I order sales aids?

You order sales aids in your back office at the eMembersOnly store.

How does "Auto Balance" work in the back office?

The "Auto Balance" automated system will position new enrollees in your downline evenly as they enroll. You may activate or de-activate "Auto Balance" as you desire.

How does the "Right Leg Lock" and "Left Leg Lock" work in my back office?

You have the option to "lock right" or "lock left" if you prefer to have our system place your new enrollees either on the right side or on the left side of your downline team. You may activate or de-activate these selections as you desire.

What are in-network merchants/ eMerchants?

In-network eMerchants are businesses that have been singly recruited by our company or by our members and associates to offer discounts to our membership. We encourage our members and associates to invite their favorite merchants to join us and offer outstanding savings to our membership. Our system keeps more of our eMerchants' advertising dollars in their pockets!

How often can I save with eMerchants?

There is no limit to the number of times you may save with eMerchants unless your favorite eMerchant has specified a limit.

Can I save with eMerchants online?

Yes, but not all eMerchants offer on-line savings.

What is the difference between eMerchants and the merchants I shop with through the Member Rewards Card and the My Rewards mall?

eMerchants are in-network merchants with eMembersOnly and the merchants within the Member Rewards Card and the My Rewards Mall networks are additional (over 300,000!) merchants you may enjoy shopping and saving with. Members and Associates may enroll their favorite merchants in our eMerchant partner network.

How do I receive discounts for products and services offered by eMerchants?

Present your card at the time of sale or service, and receive your discount immediately.

How do I access the In-network eMerchants?

Just click on Search eMerchants in the main menu of this site.

What is the eMembersOnly Member Rewards?

One of our many ways to shop and save with our out-of-network merchants.

How do I access my Member Rewards Card savings?

Just click on Member rewards in the main menu of this site.

What is the eMembersOnly My Rewards Mall?

One of our many ways to shop, save and earn cash value rewards with our out-of-network merchants.

How do I access the My Rewards Mall?

Just click on the My Rewards Mall link at the top right of this site.

What is the Member Advantages Program?

eMembersOnly partners with network providers to offer Members and Associates substantial savings for health, financial, legal, personal, and pet care and services.

How can I access the Member Advantages Programs?

Just click on the Member Advantages link at the top right of this site.

How do I redeem my $20.00 coupon from My Utility Options?

Go to www.myutilityoptions.com to shop/redeem your coupon.

As an Associate, when do I get paid my sales commissions and bonuses?

Commissions and bonuses earned between the first and the last day of the month will be paid on the 15th day of the following month.

How do I qualify to a Bronze Level Associate?

You are required to have three (3) personal sales of the Super Starter Saver Package or the Member Rewards Savings Package to qualify as a Bronze Level Associate.

How do I qualify to a Silver Level Associate?

You are required to have three (3) personal Bronze Associates in your downline to qualify as a Silver Associate.

How do I qualify to a Gold Level Associate?

You are required to have six (6) personal Bronze Associates in your downline to qualify as a Gold Level Associate.

How do I qualify to a Platinum Level Associate?

You are required to have twelve (12) personal Bronze Associates in your downline to qualify as a Platinum Level Associate.

How do I qualify to earn the $25.00 Personal Sales Bonus?

All levels of Associates earn a $25.00 Personal Sales Bonus for each personally activated business center and customer sale of the Super Start Saver Package.

How do I qualify to earn the $8.00 Personal Monthly Sales Income?

All levels of Associates earn $8.00 a month for each personally activated business center created by the sale of the Super Start Package or customer product sale of the Member Rewards Savings Package.

How do I qualify to earn the Monthly Residual Income?

The monthly residual can be earned at all levels of qualification and through six generations of your organization based on active business centers generated by the sale of a Super Start Saver Package.

How do I qualify to earn the Platinum Bonus Incentive?

You qualify to earn Platinum Bonus Incentive once you reach the Platinum Level.

How does the Referral Program Work?

Some of our eMerchant partners pay a customer acquisition fee based on the referral of a customer to eMembersOnly first, then to the eMerchant. eMembersOnly will pay commission to the Associate and their team (please refer to our compensation plan) at the end of a completed transaction. Associates also have the opportunity to earn customer acquisition fees through our partner company, MyUtilityOptions. Go to www.MyUtilityOptions.com for more information.

What is a Combined Sales Cycle Bonus?

The Combined Sales Cycle Bonus is earned beginning at the Bronze level and is achieved by each cycle of six (6) qualified sales activated by both qualified Associates and their team, with the proper placement balance (1/3 - 2/3). Qualified sales include the Super Start Saver Package and the Member Rewards Savings Package.

How do I qualify to earn the Combined Sales Cycle Bonus?

You must be a Bronze level to qualify for the 1st generation;
Silver level to qualify for the 1st and 2nd generations;
Gold level to qualify for the 1st, 2nd, and 3rd generations;
Platinum level to qualify for your 1st, 2nd, 3rd, 4th, and 5th generations.

Is it necessary to have a one-third (1/3), two-thirds (2/3) balance in my downline to qualify for the Combined Sales Cycle Bonus?

Yes, your downline team must have a 1/3 - 2/3 balance (at least two (2) sales on either side) or better to qualify for the Combined Sales Cycle Bonus.

How much do I earn from a Combined Sales Cycle Bonus?

You will earn $8.00 each month as six qualified business center sales are activated by you and your team.

Will sales left over from a cycle from either side of my downline carry over to the next cycle of the Combined Sales Cycle Bonus?

Yes, left-over sales will carry over into the next cycle.

How do I qualify to earn the Generational Cycle Bonus?

You must be at Silver level to qualify for the 1st generation;
Gold level to qualify for the 1st and 2nd generations; and
Platinum level to qualify for the 1st, 2nd, and 3rd generations.

How much do I earn for each Generational Cycle Bonus?

You will earn $48.00 for a Generational Cycle Bonus. The Generational Cycle Bonus will be paid out evenly over a twelve-month period at $4.00 per month.

Through how many generations in my downline can I earn Generational Cycle Bonuses?

Silver Associates earn from the 1st generation.
Gold Associates earn from their 1st and 2nd generations.
Platinum Associates earn from their 1st, 2nd, and 3rd generations.

Is it necessary to have a one-third (1/3), two-thirds (2/3) balance in my downline to qualify for the Generational Cycle Bonus?

Yes, your downline must have a 1/3 - 2/3 (with a minimum of 2 sales on either side) balance or better to qualify.

There are three ways to ways to find discounts:

The QuickSearch:
The fastest way to find discounts is conveniently located on almost every Web page, and only a location is needed to display participating businesses and their offers.

The Advanced Search:
Our robust, yet user-friendly search engine is designed to help you narrow-down and refine your search. This tool includes options not available from the QuickSearch, including the following: select a location from drop-down lists, search multiple categories, search for words or phrases, apply various filters, and more!

Saving by Category:
View a list of national businesses offering discounts on their products or services. No matter where you are, or plan to be, these offers will save you money. Each page also defines the category and allows you to search for local (or non-national) offers in this category.

After performing the search, locate the sorting options in the gray bar located at the top and bottom of the search results. Click any of the following options:

Alphabetically: Sorts the results alphabetically by business name.
City: Sorts the results alphabetically by city.
Category: Sorts the results by category.
Distance: Sorts the results by distance from the location you entered (nearest retailer to furthest).

Go to the More Search Options and do the following:

In the "Location" section, type or select the area to search.
In the "Categories" section, choose the categories to search.
In the "Additional Preferences" section, find the Word Search box.
Type the business name into the box (and between quotes if more than one word).
Submit your search.

Follow the instructions under "How do I find a specific business?".  The results will display multiple locations in the search area. You may also find the method below useful for displaying multiple locations:

Click the name of the business in the search results.
On the next page, locate the "Additional Info" section in the right column.
Click the "More Locations" icon above the address.

Follow the instructions under "How do I find a specific business?" to locate the first business, then do the following:

Locate the "Additional Info" section in the right column.
Click the "Search Nearby" icon above the address.

Your card becomes active at the time of printing. When you receive your card in the mail, you may begin receiving discounts immediately. To view member-only information online, however, you will need to log in using the member numbers on your card.

You may order a replacement card for $6.95 to cover materials, processing, and postage (USA & Canada) by talking to a Member Services Representative. Contact us to order.

If you want the benefits of membership, you may purchase a new membership online by rejoining or you may renew your current membership by contacting us. Otherwise, you will not be permitted to view any members' information or receive discounts using your expired Member Rewards Card. You will need to contact us to renew.

Our site is best viewed using the latest version of Microsoft Internet Explorer, which can be downloaded and installed for free from Microsoft. Most releases of Firefox will also display data correctly. Our site is designed to operate on Internet-capable PC and MAC computers.

Just contact us and tell us! We appreciate users who inform us of problems or makes suggestions so we can improve the site.

Should you ever encounter a problem with a participating merchant, please contact us by email or phone. With thousands of retailers worldwide, we are constantly adding and training new merchants. Many retailers with high employee turnover are constantly training their employees. If you encounter an employee that is not aware of the Member Rewards Access program or fails to honor the discount, we want to hear from you as soon as possible. In most cases, we can educate the new employee and resolve the problem before another member encounters the same problem. If you contact us by email, we will reply and let you know what resolution was reached.

If you're having difficulty printing your coupon, it may be that a pop-up blocker installed on your computer is preventing you from accessing it. Please disable any pop-up blockers you may have running and try again. If you continue to have problems, please contact a Member Services Representative.

Simply close the browser window. Because your password is required to view any personal information, logging on to the site does not mean your information is accessible by others. Once you have entered your password, however, you will not need to enter it again during the same session. In addition, your account will log out automatically if the computer is idle (or not used) for more than 20 minutes. If you use or are using a public computer, always close the browser when you are finished.

Yes, and please do! After logging in, click "My Profile" at the top of the page. Enter your password and your profile will display. Keeping your email and mailing address current is very important because all local searches and listing of discounts in email updates are based upon your ZIP/Postal Code. All member services, such as notifications, forgotten password retrievals, and assistance are provided via email as well.

No problem. We can send it to the email address in your profile. Click here to have your password sent to you by email. If you have recently changed your email address, and you know that the address you use now does not match the address in your member profile, please contact us.